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Whistleblowing and Customer Complaint Policy

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  • Whistleblowing and Customer Complaint Policy

Whistleblowing and Customer Complaint Policy

Purpose:
iLink Development Services is committed to maintaining the highest standards of integrity, transparency, and accountability. This policy aims to provide a framework for employees, customers, and stakeholders to report concerns or complaints about unethical behaviour, misconduct, or unsatisfactory service.

Scope:

This policy applies to all employees, customers, and stakeholders of iLink development services

Whistleblowing

Customer Complaints

Investigation and Resolution:

– All reports and complaints will be investigated fairly and thoroughly

– Actions will be taken to address and resolve the issues

– Feedback will be provided to the reporter/complainant

Confidentiality and Protection:

– All reports and complaints will be treated confidentially

– Protection will be provided to whistle-blowers and complainants against retaliation or victimization

Review and Revision:

– This policy will be reviewed and revised as necessary

Contact Information:

– For whistleblowing reports: S. Raja – Director / raja@ilinkdev.in / +91 9945482812

– For customer complaints: S. Raja – Director / raja@ilinkdev.in / +91 9945482812

Related Links

Contact

  • SF. No 358, Asher Nagar, Old Asher mill compound (First floor), Opposite Prime Apartment, Avinashi main road, Tirupur – 641603,Tamilnadu, India.
  • +91 9945482812
  • support@ilinkdev.in

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